REFUND POLICY

 

Thanks for purchasing our products at www.tgosm.com operated by The Gift of Stitching.

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Due to the nature of our products being digital, we only provide refunds under exceptional circumstances according to the Commerce Commission under New Zealand Law.

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We cannot provide refunds under the following circumstances:

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• you simply change your mind

• you thought the product was printed instead of digital

• the magazines did not contain content you liked

• you did not cooperate with us in solving downloading and viewing issues

• you misused the product or service in any way that contributed to the problem

• a problem with a service that was completely outside of the business’ control.

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If you would like a refund, please notify us at craftykje@gmail.com with your contact details and reasons for a refund within 14 days of purchase.

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SHIPPING POLICY

 

All our products are digital downloads therefore we do not ship any products.