REFUND POLICY

 

Thanks for purchasing our products at www.tgosm.com operated by The Gift of Stitching.

Due to the nature of our products being digital, we only provide refunds under exceptional circumstances according to the Commerce Commission under New Zealand Law.

We cannot provide refunds under the following circumstances:

  • you simply changed your mind

  • you thought the product was printed instead of digital

  • the magazines did not contain content you liked

  • you did not cooperate with us in solving downloading and viewing issues

  • you misused the product or service in any way that contributed to the problem

  • a problem with a service that was completely outside of the business’ control.

If you would like a refund, please notify us at craftykje@gmail.com with your contact details and reasons for a refund within 14 days of purchase.

SHIPPING POLICY

 

All our products are digital downloads therefore we do not ship any products.